Privacy Policy for Wave Transit Mobile Applications

The following describes Wave Transit’s policies and procedures on the collection, use and disclosure of your information when using this application (“the Service”) and informs you of your privacy rights and how the law protects you. We use your usage and location data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with the privacy policy stated herein.

Definitions for this policy are referenced as follows:

• Account means a unique account created for you to access our Service or parts of our Service.
• Application means the software program provided by Wave Transit downloaded by you on any electronic device.
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to the Cape Fear Public Transportation Authority (dba Wave Transit).
• Device means any device that can access the service such as a cellphone or a digital tablet.
• Usage and location data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with you.
• Service refers to the application.
• Service provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage and location Data refers to data collected automatically, either generated using the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Usage and Location Data

Usage and location data is collected automatically when using the Service. Usage data may include information such as your device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.

Use of Your Usage and Location Data  

The Company may use usage and location data for the following purposes:

• To provide and maintain our Service.
• To provide you with news, and general information about services and events which related to public transportation in your area.
• To manage your requests.
• To attend and manage your requests to us.

Retention of Your Usage and Location Data  

The Company will retain your usage and location data only for as long as is necessary for the purposes as outlined in this policy. We will retain and use your usage data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain usage and location data for internal analysis purposes. Usage and location data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Service, or we are legally obligated to retain this data for longer time periods.